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AppCheck 17999 Error #13636

Closed
jostster opened this issue Sep 13, 2024 · 2 comments
Closed

AppCheck 17999 Error #13636

jostster opened this issue Sep 13, 2024 · 2 comments
Labels
api: appcheck

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@jostster
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Description

Description

iOS users randomly receive ErrorCode 17999

 Error Domain=FIRAuthErrorDomain Code=17999 \"An internal error has occurred, print and inspect the error details for more information.\" UserInfo={FIRAuthErrorUserInfoNameKey=ERROR_INTERNAL_ERROR, NSLocalizedDescription=An internal error has occurred, print and inspect the error details for more information., NSUnderlyingError=0x302e96790 {Error Domain=FIRAuthInternalErrorDomain Code=3 \"(null)\" UserInfo={NSUnderlyingError=0x302c5a8b0 {Error Domain=com.google.HTTPStatus Code=401 \"(null)\" UserInfo={data={length = 284, bytes = 0x7b0a20 ... }, data_content_type=application/json; charset=UTF-8}}, FIRAuthErrorUserInfoDeserializedResponseKey={\n    code = 401;\n    errors =     (\n                {\n            domain = global;\n            message = \"Firebase App Check token is invalid.\";\n            reason = unauthorized;\n        }\n    );\n    message = \"Firebase App Check token is invalid.\";\n    status = UNAUTHENTICATED;\n}}}}"

Could be a regression of #11926 which was fixed. I am unable to replicate this locally but many users are saying they are encountering this with some saying a re-install isn't resolving it.

I feel that the AppCheck token isn't being re-generated when a 17999 error is received.

Reproducing the issue

We have been unable to reproduce the issue but our support gets frequent requests. We did find out from one user that they only thing they did was update their iOS version. Previously we have seen this issue if the user gets a new phone or restores from backup.

Unable to repro locally, but users just attempt to login with username / password using signInWithEmailPassword with AppCheck enabled.

Firebase SDK Version

10.29.0

Xcode Version

15.4

Installation Method

Swift Package Manager

Firebase Product(s)

App Check, Authentication, Crashlytics, DynamicLinks

Targeted Platforms

iOS

Relevant Log Output

No response

If using Swift Package Manager, the project's Package.resolved

Expand Package.resolved snippet 
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}

If using CocoaPods, the project's Podfile.lock

Expand Podfile.lock snippet 
Replace this line with the contents of your Podfile.lock!
@google-oss-bot
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I couldn't figure out how to label this issue, so I've labeled it for a human to triage. Hang tight.
@ncooke3
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ncooke3 commented Sep 16, 2024

Hi @jostster, sorry, the bot closed the previous one. I have re-opened it and will post an update.
@ncooke3 ncooke3 closed this as completed Sep 16, 2024
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Labels
api: appcheck
4 participants
@jostster @google-oss-bot @ncooke3 @rizafran